Your trust is our most valuable asset. This page gives you a clear, straightforward overview of what data you provide to ji9, how it is collected, how it is used, and how it is kept secure.
By creating an account on ji9, you are deemed to have accepted this Privacy Policy. You will be notified by email of any changes to the policy.
Ji9 (ji9.click) is a trusted online gaming platform for users in Bangladesh. We understand that you're sharing your personal information with us in good faith — protecting that trust is our foremost responsibility.
This Privacy Policy applies to all ji9 services — website, mobile app, and all related services. It has been formulated in accordance with the prevailing data protection regulations of Bangladesh.
When you register on ji9, place bets, or get in touch with us — we collect certain information. This policy transparently explains the entire process of how that information is gathered.
Our Commitment: We never sell your data, share it unnecessarily, or use it for marketing without your consent.
Ji9 only collects information that is strictly necessary. Gathering excessive or unnecessary data goes against our policy. A full breakdown of what we collect is provided below.
| Data Type | Example | Why It's Collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Identity Verification (KYC) |
| Contact Information | Mobile number, email address | Account communications & OTP |
| Financial Information | Mobile Pay/Nagad number, transaction details | Payment Processing |
| Security information | Password (encrypted), login history | Account security |
We do not store your full bank account number or card number. Payment information is processed directly through a secure payment gateway.
Ji9 uses your information only for specific, legitimate purposes. The ways in which we use your data are clearly outlined below.
Marketing: We do not send promotional emails or SMS without your consent. You can opt out of marketing communications at any time from your account settings.
Ji9 never sells your data. However, limited information may be shared with trusted partners as necessary to operate our services.
| Scenario | Description |
|---|---|
| Payment Processor | Mobile Pay, Nagad, Rocket — For Transaction Processing Only |
| KYC Verification Provider | Regulated service providers for identity verification |
| Legal authorities | Under court order or government directive |
| Fraud prevention | Security Partners — Only in Cases of Suspected Fraud |
What We Never Do: Sharing your data with advertising companies, selling it to data brokers, or passing it to third parties without your consent.
Ji9 uses cookies on its website and app. Cookies are small text files stored on your device that help enhance your experience on the site.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Login sessions, security & core functionality | Deleted at End of Session | |
| Understanding Page Views & Usage Patterns | 30 days | |
| Remembering language preferences and site settings | 90 Days |
You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.
Ji9 uses the latest industry-standard technology to keep your data secure. Security is an ongoing commitment for us — we continuously update our systems.
Your responsibilities: Never share your password with anyone. Always log out after using an unfamiliar device. Report any suspicious activity to us immediately.
Every ji9 user has full control over their own data. The rights listed below are yours and can be exercised at any time.
You can find out what data we hold on you at any time.
You can request corrections to any inaccurate or outdated information.
After closing your account, you may request deletion of your data.
You have the option to download a full copy of all your data.
You have the right to request that we stop using your information for specific purposes.
You can opt out of promotional communications at any time.
To exercise these rights support@ji9.click— email us. We'll respond within 7 business days.
Ji9 does not retain data longer than necessary. The retention periods for different types of data are outlined below.
| Data Type | Retention period | Reason |
|---|---|---|
| Account information | For as long as the account remains active | Service delivery |
| Financial transaction records | 5 Years | Legal obligation |
| KYC documents | 3 years after account closure | Regulatory Requirements |
| Customer service conversations | 2 Years | Dispute resolution |
| Marketing Preferences | Until consent is withdrawn | Communication management |
Once the retention period expires, data is securely deleted or anonymized so it can no longer be traced back to you.
Ji9 strictly prohibits use of its services by anyone under the age of 18. We take extra care to protect the privacy of minors.
If you become aware of a minor using ji9, please notify us immediately. We will take prompt action.
For any privacy-related questions, complaints, or to exercise your rights, please get in touch with us. Our dedicated Privacy Team responds in Bengali.
We protect your privacy not just in words, but in action
Every piece of your data is protected with 256-bit SSL encryption — the same technology used by the banking industry.
Ji9 never sells your data to third parties. Your personal information is used solely in your service.
View, edit, or delete your data — it's entirely up to you. Manage everything easily from your Account Settings.
In the event of a security incident, we will notify you by email within 72 hours and take immediate action.
Our Privacy Policy is written entirely in Bengali so every user can understand it with ease.
Third-party security experts regularly audit our systems and conduct vulnerability assessments.
Your data is secure at ji9 and our terms are transparent. Join today and enjoy a safe gaming experience.